About Us
We make the difference
About SweeCall A person Behind Each Buzz
SweeCall entertains your customers to the best of their ability so that you can establish a successful venture. Our expert service agents will tailor their broad knowledge and problem-solving paradigms to specifically fit your business model.
We cover a wide array of services including telemarketing, technical support, philanthropy works, debt negotiation, market research, emergency notification and every critical area that needs calling.
We are equipped with full teams of highly-motivated and well-versed agents, armed with latest call center tools and ready to take on new challenges in various specializations. From traditional tactics to modernized tools, our expertise spans over multiple channels and provides exceptional call center outsourcing solutions that make us a leading call center service anxious to serve your business.
Inbound & Outbound Call Center
Our technology-driven inbound/outbound call center teams believe in investing towards the growth of your business in the right direction. We have a wide experience in troubleshooting and can be a dependable partner in your telemarketing department. SweeCall employs a dedicated software system with an exceptional support team to deliver a pleasant customer experience for everyone.
Telephone Answering Services
From receiving orders to managing them, handling queries to arranging appointments, SweeCall is supported by a team that manages front-office services for you. Your calls are precious and this is why we take them with 100% dedication. With us, you get rid of the fear of missing out any important business call.
Email Customer Service
With advanced email strategies, turn those lists into leads. Our experts use advanced automation and trendy email strategies to increase your revenue and enhances your customer lifetime.
Customer Satisfaction
Whether you’re running an industrial firm or a retail/wholesale business, or providing any service, the way you treat your customers and respond to their queries says a lot about your business. SweeCall establishes a trusted and healthy connection with your customers, reduces churn and stress, and can create more sales for you.
Outsourced IT Support
Get yourself some peace of mind with our phenomenal support for your IT infrastructure. Let us run your IT operational tasks while you focus more on other core objectives of your business. Though, we may not expand or replace your IT infrastructure, we help you managing the technical complexities and functionalities.
Support through chat
With instant customer support through chat, you get maximum improvement in customer response time along with immediate resolutions to their issues. SweeCall is entirely based on entertaining your customers’ queries on time which eventually fuels your sales.
Vision of SweeCall
to provide constant consumer empowerment and interaction. Through API and integration, we leverage human task services.
We are dedicated towards achieving growth and maximum productivity through viable and practical solutions.
Together, we can create the best customer experience strategies for your business!
Content control and verification
Outsourced content control and verification by SweeCalls increases your security and protects you and your clients. SweeCall offers content moderation, fraud prevention, abuse detection, and profile impersonation monitoring as well as business process outsourcing and technology safeguards. By joining our efforts, we can further enhance your firm's content management and verification. As a result, more customer will gain trust in your business.
Human support
SweeCall's API for human support services integration and application allows you to construct a broad spectrum of help and intervention based on your specific application or experience requirements. Our capabilities include customer service, app support, large amounts of material, and various data types. SweeCall uses completely integrated API human task support to develop learning and experience models that drive outcomes.
Microtasking platform
SweeCall's outsourced microtasking solution combines human resources with technology (integration & automation) to deliver most accurate tasking solutions at peak volume. Agriculture, vehicles, robotics, sports, and ecommerce are all areas in which we have extensive experience. SweeCall drives from the best in machine learning, data modelling, insurance, and transportation verification, and content labelling and moderation businesses.
AI operations
SweeCalls' outsourced AI operations provide the human intelligence necessary to transform your data through improved integrations and tasking. SweeCall uses image processing, video annotation, data tagging, data digitization, and natural language processing to collect, annotate, and analyse large amounts of data (NLP). We scale your training data and optimise your learning systems on a regular basis. Measurable data consumption, quality, and automation speed are the end consequences.
Mission of SweeCall
consistently provide Cheerfully the world's top concierge-level service
SweeCall is a confluence of incredible people, culture, innovation, technology, and idea working toward one goal: delivering revolutionary customer experiences.
As a Service company, we are happy to be distinguished as Amazing People defined by joy and persistent innovation.
- Customer-focused teams
- Digital Communications System
- Back-Office Support
Core Services of SweeCall
Customers’ expectations are shifting, and SweeCall is raising the bar.
We provide fully integrated business outsourcing solutions, including the service of a high-tech call center calling and answering service, live chat, email and human technical support to create growth and brand loyalty.
SweeCall builds a sophisticated team of highly trained and well equipped staff to boost communications, exposure and brand loyalty in highly competitive environments across all consumer channels.
We simply generate experiences above and beyond expectation.